Retail
Unifying a Multi-Outlet Retail Chain
A representative engagement showing how we connect POS, inventory and e-commerce into one real-time operation for a growing retail chain.
Representative example — illustrative of our approach and typical outcomes. Named, permissioned client references are available on request.
The challenge
- ✓Each outlet ran a separate POS with no central view of sales or stock.
- ✓Frequent overselling online because stock wasn't synced.
- ✓End-of-day reconciliation across payment types took hours.
Our approach
- ✓Offline-first POS across all outlets with central pricing and promotions.
- ✓Real-time inventory synced across outlets, warehouse and the online store.
- ✓Malaysian payments (DuitNow QR, e-wallets, cards) reconciled into one report.
- ✓LHDN e-Invoice-ready receipts and consolidated invoicing.
Typical outcomes
- ✓One real-time view of sales and stock across every outlet.
- ✓Overselling typically eliminated through omnichannel stock sync.
- ✓End-of-day reconciliation reduced from hours to minutes.
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